This Privacy Policy explains how we collect, use, store, and share your personal information when you use our services, including registering for CPR classes and receiving alerts via text messages. By interacting with our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us during the registration process or through your interaction with our services, including:
- Personal Information: When you register for a CPR class, we collect your full name, phone number, home or business address, email address, and other necessary contact information.
- Class Registration Information: This includes details about your selected CPR training courses, such as class type, location, date, and time.
- Other Information: Any other information you voluntarily provide during the registration process or through customer support communications.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Class Registration and Administration: To process your registration for CPR courses, send you course materials, and facilitate class attendance.
- Text Alerts and Reminders: To send you important notifications, reminders, updates, and changes related to your CPR class. These may include scheduling changes, location updates, or preparation instructions.
- Customer Support: To assist you with inquiries, resolve issues, and ensure a smooth experience throughout your registration and training process.
- Marketing and Communications: If you opt-in, we may call, text or email you information about upcoming courses, promotions, or other offerings related to CPR training. You may opt out at any time.
- Service Improvements: To enhance our services, improve user experience, and gather feedback about our training courses.
3. How We Protect Your Information
We implement a range of security measures to safeguard your personal information. These measures include data encryption, secure storage, access controls, and regular security audits to protect your information from unauthorized access, alteration, or disclosure. However, no system can be fully secure, and while we take reasonable precautions, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us with registration processing, class management, SMS notifications, payment processing, and other essential services.
- Legal Compliance: If required by law, or if we believe such action is necessary to comply with legal processes, protect our rights, or protect others, we may disclose your personal information to law enforcement or other authorities.
5. Text Alerts and Notifications
By providing your phone number, you consent to receive text message notifications and alerts related to your CPR class. These messages may include reminders, schedule updates, and important information regarding the training session. Message and data rates may apply depending on your mobile carrier.
You can opt out of receiving future text messages at any time by replying with the word “STOP” to any SMS you receive, or by contacting us directly at [email protected].
6. Your Rights and Choices
- Access and Update Information: You have the right to access and update the personal information you have provided to us by logging into your account or by contacting us.
- Opt-Out: If you no longer wish to receive marketing communications, you can unsubscribe by following the instructions in the message, Replying “Stop” to unsubscribe or by contacting us at [email protected].
- Data Deletion: If you no longer wish to participate in our services, you may request the deletion of your personal information by contacting us at [email protected].
7. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to collect information about your use of our website. These technologies help us enhance the user experience, track website usage, and analyze trends. You can manage or disable cookies through your browser settings, but doing so may affect your ability to use some features of our site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or services. When we make changes, we will post the revised Privacy Policy on this page with an updated effective date. We encourage you to periodically review this policy for updates.
Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this website only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.